Listing Guidelines
List your dresses with confidence. Jorra handles pickup, delivery, inspection, and deposits. Here’s what we ask of every owner.
Photos & measurements
Renters book from what they see. Accuracy protects your dress and your reputation.
- Upload clear, recent photos that show the full dress — front, back, and important details.
- Measurements and size labels must match the garment; do not estimate.
- Jorra inspects every rental at collection and return. Mismatches can pause your listing.
Stay on platform
Keep conversations and payments inside Jorra so both sides stay protected.
- Reply to renter queries in the app — don’t share personal phone numbers or social handles.
- Never arrange off-platform pickup, delivery, or payment.
- Report suspicious requests to Jorra Team; we’ll step in when needed.
Deposits & damage
Security deposits protect owners and renters. Jorra mediates every claim.
- Deposits are held with Jorra and returned within 48 hours of a clean return.
- Damage, stains, or missing items are reviewed using collection and return condition photos.
- Claims should be raised within 24 hours of return so we can resolve them fairly.
Availability
A current calendar helps renters book with confidence and avoids double bookings.
- Keep your availability calendar up to date for every dress in your zone.
- Confirmed bookings hold the dress for 2 days before and 2 days after the event date.
- Block personal dates early so Jorra doesn’t schedule around them.
Verification
We verify owners before the first listing goes live.
- Complete your display name, delivery address, and payout details.
- Submit CNIC number plus clear front and back photos for Jorra review.
- Listing opens after CNIC verification — usually within one working day.